Frequently Asked Questions

View our FAQs below. If you cannot find the answer you are looking for, please get in touch using our contact form.

We have a variety of downloadable PDF documents, resources and worksheets that you are welcome to download and complete in a way that suits you.

Yes, you can enroll in multiple courses at once.

You can access our course library here, or by pressing the “Find Another Course” button on your “My Courses” page.

Once you have found a course you would like to take, view the course by clicking on the “Course Details” button. Once you are on the course details page, click the “Take this Course” button. That will enroll you onto the course and you will be able to start learning straight away.

You can submit suggestions and feedback to Wellbeing First here. Please note this goes back to Wellbeing First, and is not for feedback for your GP practice.

If you forget your password, click on the “Forgot Password” button on the Login page, and follow the instructions to reset it.

If you would like to reset your password once logged in, please navigate to your My Account page, click on the “Reset Password” button and follow the instructions to reset it.

Courses typically include a combination of videos, readings, goal setting tasks. You can learn at your own pace, in a way that suits you, with no fixed deadlines.

Simply follow the link sent to you by your employer and fill out the registration form. Once you have filled out the registration form, it will be sent to your employer for approval and account activation. Once approved, you gain access to all the courses, tools and resources that Wellbeing First has to offer.

You can access our course library here, or by pressing the “Find Another Course” button on your “My Courses” page.

Once you have found a course you would like to take, view the course by clicking on the “Course Details” button. Once you are on the course details page, click the “Take this Course” button. That will enroll you onto the course and you will be able to start learning straight away.

For as long as you are a member of the GP practice, you will have lifetime access to all Wellbeing First resources and courses. This means you can revisit the content at any time.

For as long as you are a member of the GP practice, you will have lifetime access to all Wellbeing First resources and courses. This means you can revisit the content at any time.

Wellbeing First is currently only supported on web applications.

Yes, simply sign up via the link given to you by your GP practice and gain access to all our resources and courses for free.

Our platform works on most modern browsers (e.g. Chrome, Firefox, Safari) and is compatible with both Windows and macOS. For the best experience, we recommend having a stable internet connection and up-to-date software.

We offer courses and resources in various helath and wellbeing related topics, including but not limited to: long-term conditions, mental health and wellbeing, nutrition, physical activity and exercise and more.

Please get in touch using our contact form.

Wellbeing First is is an online learning platform offering a wide variety of health and wellbeing courses. It also offers access to range of educational tools, resources, worksheets and a support portal to help guide and support your health and wellbeing journey.

If you forget your password, click on the “Forgot Password” button on the Login page, and follow the instructions to reset it.

Anyone with a link from their GP practice! Making lifestyle changes is not always easy. You may face barriers or feel like you dont know where to start. Wellbeing First can help guide you on your health and wellbeing journey, giving you direct extra support when needed.

We understand that everyone is different and goes at their own pace. With this in mind, we also understand that what is important to you can change over time. This is why we give you access to a wide variety of relevant, translatable, accessible tools from the start.

Wellbeing First does not currently have any user engagement functionality. This means you will not be able to engage with other patients on the platform.

You can, however, engage with your GP practices Health and Wellbeing Coach through the Support Portal.

No, all courses and resources are designed to be worked through at your own pace, in a way that is helpful to you. Whilst we strongly encourage you to engage with our downloadable resources and worksheets, as well as set regular goals, this is not compulsory.

© Wellbeing First Limited is a registered company in England and Wales, No. 16126873. All rights reserved.
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