Terms & Conditions

Last Updated 3rd September 2024

Please read these terms & conditions carefully before you start to use the Website. By using the Website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Website.

Accessing the Website

Visitors to our website are granted permission to access published materials (content) subject to these terms. By using the website, you agree to be bound by the terms of use.

Use of our support portal is only permitted within the UK.

You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these terms, and that they comply with them.

Personal Information

When you voluntarily submit identifiable data on this website (this includes submission of feedback form, questionnaires etc.), the information submitted is used solely to respond to your queries and for its intended purpose. We do not share web user information with third parties.

Intellectual Property Rights

We and/or Third Parties are the owners or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Content is protected by applicable United Kingdom and international intellectual property laws and treaties. Whilst content may be accessed, downloaded and used for personal and non-commercial purposes (e.g. private research or private study), you may not (commercially or otherwise) reproduce, copy, distribute, sell, rent, sub-licence, store, publish, otherwise re-publish, share, broadcast or in any other manner re-use or otherwise transmit or make available our content to the public unless given express written permission to do so by Wellbeing First or the copyright owner. If you attempt to use our content for without express written permission in any of these ways, we have the right to pursue legal action by applicable United Kingdom and international intellectual property laws and treaties.

Images, logos and graphics used on this site are owned by us and/or third parties. These must not be used without obtaining permission from the copyright owner.

You acknowledge that all intellectual property rights relating to this website belong to Wellbeing First and where applicable, third party associates.

The Website Changes Regularly

We may update the Website from time to time and may change the content at any time. If the need arises, we may suspend access to the Website, or close it indefinitely. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material. We do not guarantee that the Website, or any content on it, will be free from errors or omissions. This includes translations.

Our Liability

The site is provided “as is.” neither the chamber nor any of its licensors or suppliers make any warranty, guarantee or representation of any kind (including, without limitation, that access to, or use of, the site will be uninterrupted, absolutely secure, complete, accurate or error free). In addition, the accuracy, completeness or timeliness of the information itself is not warranted or guaranteed. Your use of the services and the information accessed on or through the site is entirely at your own risk and it is your sole responsibility to evaluate accuracy and completeness and the chamber and its licensors and suppliers hereby expressly disclaim all express and implied warranties, including without limitation, any implied warranties of merchantability, fitness for a particular purpose, title and noninfringement.

You agree that under no circumstances shall Wellbeing First be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Site or Service. Additionally, Wellbeing First is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if Wellbeing First has been advised of the possibility of or could have foreseen the damages.

We recommend consulting a medical professional before starting your health and fitness journey, particularly if you are pregnant or live with a long term condition with specialised health and fitness needs, or injuries. If choosing to make a change to your fitness routine or behaviour, you do so at your own risk and acknowledge that nothing is guaranteed – particularly if you have a history of health problems. To the extent permitted by law, Wellbeing First and its affiliates disclaim any and all liability in connection with any advice or provided.

Information about you and your visits to the Website: we process information about you in accordance with our privacy policy. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, Hacks and Other Offenses 

Our website uses the latest encryption standards in line with NHS Digital guidelines to transmit the information securely. We make every effort to check and test material for viruses. 

However, it is recommended that you run an anti-virus program on all materials downloaded from the internet. We cannot accept responsibility for any loss, disruption or damage to your data or computer system which may occur whilst using material derived from this website.

Links From The Website

Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. 

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on the Website.

Your concerns

If you have any concerns about material which appears on the Website, please contact your surgery.

Thank you for visiting the Website.